Airekka builds AI operations automation for insurance — claims intake, underwriting acceleration, and policy service integrated with your policy administration system, with state regulatory compliance and audit-ready governance.
Your Adjusters Sort Email Attachments on Monday Morning. They Should Be Investigating Claims.
Airekka builds AI operations automation for insurance operations — claims intake, underwriting acceleration, and policy service that integrates with your policy administration and claims management systems, with the compliance logging and audit trails your regulators require.
Built by operators with deep experience in Fortune 500 manufacturing, healthcare systems, and enterprise technology — now applied to mid-market AI operations.
This Is the Hidden Tax of Disconnected Insurance Systems
The Document Chaos
Your adjusters spend Monday morning sorting email attachments, PDFs, and photos into folders instead of evaluating claims. Every FNOL requires manual data entry into three different screens. By the time the file is clean, the policyholder has already called twice — angrier each time.
The Underwriting Assembly Line
Your underwriters hunt through five systems to build a single risk profile. Loss history in one database. Property details in another. Credit and flood data in a third. The submission ages while the data is gathered — and your competitor quotes in two days.
The Compliance Audit Fire Drill
Every state regulatory audit requires three people reconstructing what happened six months ago. Claim decisions live in notes fields. Policy changes are tracked in email threads. Your compliance officer is a detective — and the clock is running.
From Document Chaos to Decision-Ready Data
AI-Powered Claims Intake
AI reads, classifies, and routes incoming claim documents automatically — extracting FNOL details, damage descriptions, and supporting evidence, then assembling a structured claim file in your claims management system before the adjuster opens their laptop. Your adjusters investigate. The AI handles the sorting.
Assembled Risk Profiles for Underwriting
AI pulls loss history, property data, credit scores, and external risk databases into a single underwriter view — automatically. Your underwriters evaluate risk on day one instead of day eight. Submission-to-quote time drops. Win rate rises.
Compliance That Generates Itself
Every AI decision, every document touch, and every human review is logged automatically. State regulatory audits become a button click — not a three-person, six-week fire drill. Your compliance team reviews exceptions. The audit trail builds itself.
Insurance Operations Automation — Integrated, Compliant, Production-Ready
Cognitive Workflows
AI that reads, extracts, and structures insurance documents — claim forms, police reports, medical records, policy applications, endorsements — so your policy administration and claims systems finally understand what your staff already knows.
- First Notice of Loss (FNOL) document extraction and classification
- Medical record and bill review for casualty claims
- Policy application and endorsement processing
- Subrogation demand package assembly
Agentic AI
AI agents that complete multi-step tasks across your systems — checking coverage limits, reserving claims, and routing complex files — with human review checkpoints for every coverage decision.
- Coverage verification and limit checking
- Claim reserve recommendations and routing
- Subrogation identification and demand generation
- Policy renewal processing and exception flagging
AI Voice & Conversational Agents
AI voice intake and conversational agents for policyholders and internal teams — integrated with your policy admin and claims platforms, not a standalone phone widget.
- Claims Voice Intake: AI answers the first ring during surge events, collects incident details, classifies severity, and routes to adjusters with a pre-assembled file
- Policyholder Portal Agent: Answers coverage questions, checks claim status, and collects missing documentation inside your policyholder portal
- Internal Underwriting Research Agent: Underwriters query loss history and external risk databases instantly
Production Infrastructure
We integrate AI into your policy administration, claims management, and underwriting workbench systems through secure APIs and data pipelines — so it works with your stack instead of adding one more platform to manage.
- Guidewire ClaimCenter and PolicyCenter integration
- Duck Creek, Majesco, and Insurity connectors
- Salesforce Financial Services Cloud bridges
- Legacy PAS and CMS API wrappers
Governance & Compliance
Human review checkpoints, audit trails, and controls that keep your AI compliant with state regulations and NAIC standards — not a black box.
- State regulatory filing support and documentation
- NAIC model law compliance logging
- Claim decision audit trails with human review checkpoints
- Ongoing monitoring and policy updates as regulations evolve
The Claims Pattern We Solve
The setup
A typical mid-market property and casualty insurer processes claims through a mix of email, fax, and portal uploads. Adjusters spend the first hour of every day sorting documents into folders. Underwriters assemble risk profiles by hand from five different systems. The compliance team dreads every state audit.
The shift
We build an integrated intelligence layer — AI document intake and classification connected to claims management and policy admin systems — with role-based dashboards for claims, underwriting, and executive leadership, plus audit trails for every decision.
What this engagement targets
- Claims document intake automated from email/fax/portal to structured file
- Underwriter submission-to-quote time compressed by assembling risk profiles automatically
- Compliance audit preparation reduced from multi-week fire drills to report generation
- Leadership stops requesting manual status reports — the dashboard becomes the single source of truth
From Discovery to Production
Step 1
Discover — Operational Assessment
We map your claims, underwriting, policy service, and compliance workflows. We identify where AI delivers the fastest ROI — typically in 2–3 weeks. You get a clear picture of what's possible before spending a dollar on build.
Step 2
Pilot — Real Data, Real Stack
We build a working proof-of-concept integrated with your claims management or policy admin system — not a demo in isolation. Your team sees real claims or submissions moving faster before we commit to scale.
Step 3
Scale — Production Deployment
We harden the integration, add governance guardrails, and deploy across your lines of business. Your team is trained. Your systems are monitored.
Step 4
Govern — Ongoing Compliance
Ongoing monitoring, audit trail maintenance, and policy updates keep your AI compliant as state regulations and NAIC standards evolve.
Built for operations leaders at mid-market insurers
If your adjusters sort documents instead of investigating claims, if your underwriters assemble risk profiles by hand, or if you're trying to integrate AI into Guidewire or Duck Creek without a 12-month IT project — you're probably our kind of client.
We don't serve small agencies, one-person shops, or one-off convenience projects. We serve insurers with complex operations, real compliance requirements, and the budget to fix them properly.
Frequently Asked Questions
Do you replace our claims management or policy admin system?
No. We plug AI into Guidewire, Duck Creek, Insurity, Majesco, and legacy systems through secure APIs and data pipelines. Your adjusters and underwriters keep their workflow. The AI handles the document intake and data assembly behind the scenes.
Is this compliant with state regulations?
Yes. Every implementation includes full audit logging, human review checkpoints, and decision documentation. We build for state regulatory requirements and NAIC standards from day one — not as an afterthought.
How long does a pilot take?
Typically 6–8 weeks for a focused proof-of-concept — one line of business, one workflow, real data. You see results before committing to enterprise-wide deployment.
Will this work during surge events?
Yes. AI voice intake and document automation scale instantly during CAT events. Your adjusters handle the complex claims. The AI handles the intake and triage.
What does a Discovery engagement cost?
Our Insurance Operational Assessment is scoped to your lines of business and workflows. Investment is discussed on the call — you get a complete workflow map, ROI analysis, and technical architecture plan before any build spend.
Ready to Change Your Claims Story?
Tell us what your claims, underwriting, or policy service team is stuck doing manually. We'll respond within one business day.
Discovery engagement — clear picture before build. Built by operators who've been inside Fortune 500 systems.